Shipping policy

Shipping Policy

At Estylinique, we know that when you find a piece of jewelry you love, you want to wear it as soon as possible. That is why we have built a logistics network designed for speed, safety, and your total peace of mind.

1. Delivery Timeframes

We offer some of the fastest delivery times in Morocco:

  • Major Cities (Casablanca, Rabat, Marrakech, etc.): 24 to 48 hours.

     

  • Other Regions: 2 to 3 business days.

  • Processing Time: Orders placed before 2:00 PM are typically dispatched the same day.

2. Shipping Rates

  • Standard Shipping: [Insert Price, e.g., 35 DHS] to all cities in Morocco.

  • Free Shipping: We are pleased to offer Free Delivery on all orders over [Insert Amount, e.g., 500 DHS].

3. Cash on Delivery (COD)

To ensure you shop with absolute confidence, we specialize in Cash on Delivery. This means:

  • You do not pay anything online.

  • You pay the courier in cash only after you receive and inspect your package at your doorstep.

  • Please ensure you have the exact amount ready to facilitate a smooth delivery.

4. Order Tracking & Communication

Once your order is confirmed, our team will process it immediately. You will receive a confirmation via WhatsApp or SMS. Our delivery partner will then contact you via phone to coordinate the exact time of delivery to your address.

5. Secure Packaging

Every Estylinique piece is meticulously packed in a protective, elegant box to ensure it arrives in perfect condition. We use discreet outer packaging to ensure the safety and privacy of your high-quality jewelry during transit.

6. Delivery Attempts

Our couriers will attempt to deliver your package up to two times. If you are unavailable, please coordinate with the driver to reschedule. Please note that repeated refusals of COD orders may limit your ability to shop with us in the future.